Veterinary Receptionist

Truesdell Animal Care Hospital

Madison, WI, United States
Base: $16-$18ph based on experience; bonus/equity:...
On-site
Previous medical or veterinary front desk experience
Basic knowledge of veterinary terminology
Ability to handle sensitive client conversations
Truesdell Animal Care Hospital is seeking a full-time Veterinary Receptionist to serve as the welcoming face at their front desk in Madison, WI. The role requires strong customer service skills, knowledge of veterinary terminology, and the ability to effectively communicate with clients about their pets' needs

Job Summary

  • This role serves as the knowledgeable, welcoming face of the hospital, delivering service that goes beyond typical administrative duties.
  • Full-time team members receive comprehensive benefits including medical, dental, vision, retirement, paid time off, and an employee pet discount.
  • The position requires the ability to confidently communicate veterinary terminology while managing appointments, payments, and client communications.

Matching Summary

Match Score: 85

Truesdell Animal Care Hospital is seeking a full-time Veterinary Receptionist to serve as the welcoming face at their front desk in Madison, WI. The role requires strong customer service skills, knowledge of veterinary terminology, and the ability to effectively communicate with clients about their pets' needs.

Salary

Base: $16-$18/hr based on experience; Bonus/Equity: Employee referral bonus of $1,000; Benefits: Medical, dental, vision, retirement, PTO, pet discount

Skills & Requirements

Must-have

  • Previous medical or veterinary front desk experience
  • Basic knowledge of veterinary terminology
  • Ability to handle sensitive client conversations
  • Schedule availability Monday through Saturday
  • Proficiency with payment processing and invoicing

Nice-to-have

  • Empathy for discussing end-of-life care topics
  • Willingness to assist with pet-related clean-up
  • Interest in long-term growth within the hospital
  • Strong interpersonal skills for client reassurance

Key Requirements

  • Previous experience in medical or veterinary front desk roles
  • Basic knowledge of veterinary terminology and procedures
  • Comfort discussing sensitive topics like financial discussions

Work Rights

Not specified

Tailored Resume

Cover Letter