The Account Coordinator will guide customers through the implementation of our Editorial Manager® and ProduXion Manager® software and assist with optimizing editorial and publishing workflows
Job Summary
The Account Coordinator will guide customers through the implementation of our Editorial Manager® and ProduXion Manager® software and assist with optimizing editorial and publishing workflows.
We promote a healthy work/life balance and offer numerous wellbeing initiatives, flexible working hours, and comprehensive health and retirement benefits.
Elsevier is a global leader in information and analytics supporting science and healthcare to partner for a better world.
Matching Summary
The Account Coordinator will guide customers through the implementation of our Editorial Manager® and ProduXion Manager® software and assist with optimizing editorial and publishing workflows.
Skills & Requirements
Must-have
Editorial Manager software expertise
Customer training and support
Software troubleshooting and testing
Account coordination and management
Collaborative team environment
Flexible work hours
Nice-to-have
Interest in STM publishing developments
Excellent written and verbal communication
Organizational skills
Proactive customer engagement
Presentation skills
Key Requirements
Experience in software support or editorial office
Experience in scholarly publishing industry
Accredited education in related field
Account management and business development skills