This role includes assisting patients through the refill process, handling both outbound and inbound calls, and helping maintain efficient pharmacy operations
Job Summary
This role includes assisting patients through the refill process, handling both outbound and inbound calls, and helping maintain efficient pharmacy operations.
Provide compassionate, knowledgeable assistance to patients, providers, and staff.
Medical, dental, and vision insurance starting day one
Matching Summary
This role includes assisting patients through the refill process, handling both outbound and inbound calls, and helping maintain efficient pharmacy operations.
Skills & Requirements
Must-have
Assisting patients with refills
Handling outbound and inbound calls
Clarifying prescription orders
Coordinating medication refills
Troubleshooting rejected claims
Nice-to-have
Compassionate and knowledgeable assistance
Empathy, integrity, and team-first mindset
Key Requirements
State-registered Pharmacy Technician (Texas)
CPhT or ExCPT required
2+ years of experience
High School Diploma or GED
Strong communication, organization, and tech skills