Customer Success Manager - Paradox

Workday

Chicago, IL, USA
Primary location base pyy range: $99,800 usd - $14...
Fully remote
Ai-powered solutions
Enterprise saas solutions
Customer journey
Partner with enterprise and strategic clients to provide exceptional service and success for onboarding, training, ongoing support, and renewal and/or expansions

Job Summary

  • Partner with enterprise and strategic clients to provide exceptional service and success for onboarding, training, ongoing support, and renewal and/or expansions.
  • Be the primary account manager to Paradox clients around the globe, helping them achieve their strategic business goals with our AI-powered solutions.
  • The company offers trust to take risks, tools to grow, skills to develop, and the support of a company invested in you for the long haul.

Matching Summary

Partner with enterprise and strategic clients to provide exceptional service and success for onboarding, training, ongoing support, and renewal and/or expansions.

Salary

Primary Location Base Pay Range: $99,800 USD - $149,600 USD; Additional US Location(s) Base Pay Range: $90,300 USD - $160,400 USD; Bonus/Equity: May be eligible for Workday Bonus Plan or role-specific commission/bonus, and annual refresh stock grants

Skills & Requirements

Must-have

  • AI-powered solutions
  • enterprise SaaS solutions
  • customer journey
  • product expertise
  • global teams and clients

Nice-to-have

  • sun-drenched optimism
  • courageous collaborators
  • empathy and shared enthusiasm
  • bold ideas and genuine care

Key Requirements

  • 4+ years customer success or account management
  • 4+ years enterprise SaaS solutions support/implementation
  • 4+ years technical understanding complex software
  • 4+ years educating clients and providing training
  • HR/recruiting software experience

Work Rights

Not specified

Tailored Resume

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