Part-time (28.75 hours per week, specific hours outlined)
Proven track record of exceptional customer service
Excellent communication skills
Ability to manage customer expectations
Commonwealth Bank is seeking a Branch Concierge for their Chester Hill location, responsible for delivering exceptional customer service and enhancing the banking experience for clients. The role involves greeting customers, guiding them to appropriate services, and effectively managing branch operations
Job Summary
As the public face of CommBank, you will be the first person customers speak with to assist them.
You will guide customers to appropriate channels and educate them on in-branch technology and digital banking options.
The role requires maintaining an approachable demeanor while ensuring the branch runs effectively and efficiently.
Matching Summary
Match Score: 85
Commonwealth Bank is seeking a Branch Concierge for their Chester Hill location, responsible for delivering exceptional customer service and enhancing the banking experience for clients. The role involves greeting customers, guiding them to appropriate services, and effectively managing branch operations.
Skills & Requirements
Must-have
Proven track record of exceptional customer service
Excellent communication skills
Ability to manage customer expectations
Nice-to-have
Experience in Financial Services or Retail
Genuine interest in financial wellbeing
Approachable and professional demeanour
Key Requirements
Available for predetermined Part Time Roster (28.75 hours/week)
Prior experience in Customer Service, Financial Services, Retail, or Hospitality