Heavy Duty Truck Mechanical/electrical Service Consultant - Mi Hybrid
DXC Technology
Troy, MI, US
Not specified; not specified; not specified
Hybrid
Heavy duty truck component background
Strong electrical troubleshooting skills
Understanding wiring schematics
The contact center is responsible for the vast majority of interacting with the client's customers daily through phone and email support
Job Summary
The contact center is responsible for the vast majority of interacting with the client's customers daily through phone and email support.
Candidates must possess strong spatial relationship skills and practical application experience in diagnosing failures for components like axles, brakes, and drivelines.
The position offers a hybrid work model after training, typically requiring on-site presence Tuesday through Thursday at the Cummins office in Troy, MI.
Matching Summary
The contact center is responsible for the vast majority of interacting with the client's customers daily through phone and email support.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
Heavy duty truck component background
Strong electrical troubleshooting skills
Understanding wiring schematics
Hands-on mechanical experience
Class 7 and 8 truck knowledge
Nice-to-have
Exceptional customer service skills
Strong computer and typing skills
Detailed oriented documentation
Time management and multitasking
Ability to work well within a team
Key Requirements
ASE Automotive and Heavy Truck certifications
College degree in automotive or heavy-duty trucking industry preferred
Must be legally authorized to work in the United States without sponsorship