Alternance - Coordinateur Des Opérations E-commerce – Europe – Septembre 2026 – H/f/x

CHANEL

Fully onsite (specific location not provided)
E-commerce operations monitoring
Customer service case resolution
Cross-functional team collaboration
CHANEL is seeking a motivated candidate for a one-year alternance position as an E-commerce Operations Coordinator in Europe, starting in September 2026. The role involves coordinating various e-commerce operations, collaborating with multiple teams, and analyzing data to enhance the luxury online shopping experience

Job Summary

  • Our mission is to guarantee the smooth execution of every order by monitoring physical and IT flows and collaborating with various teams.
  • We are building the best E-Commerce experience in the world of Luxury through projects in Online Payment, Fulfillment & Delivery, and Client Service.
  • You will manipulate E-commerce OPS data to provide suggestions, support, or challenges for decisions within the team.

Matching Summary

Match Score: 75

CHANEL is seeking a motivated candidate for a one-year alternance position as an E-commerce Operations Coordinator in Europe, starting in September 2026. The role involves coordinating various e-commerce operations, collaborating with multiple teams, and analyzing data to enhance the luxury online shopping experience.

Skills & Requirements

Must-have

  • E-commerce operations monitoring
  • Customer service case resolution
  • Cross-functional team collaboration
  • Data analysis for improvement
  • Back office monitoring and processing

Nice-to-have

  • Interest in luxury e-commerce
  • Dynamic and reactive
  • Strong interpersonal skills
  • Analytical mindset
  • Excellent writing skills

Key Requirements

  • BAC+4 / BAC+5 education level
  • Professional level English proficiency
  • Knowledge of OMS, WMS, and TMS systems

Work Rights

Not specified

Tailored Resume

Cover Letter