European Service Admin Manager

Danaher Corp

Winnersh, UK
**
Supervising customer-facing team
Managing service backoffice operations
Aligning order management synergy
** Danaher Corporation is seeking a European Service Admin Manager for its Molecular Devices division in Winnersh, UK. This on-site role involves managing the Europe Service Backoffice Team, improving service operations, and collaborating with sales and service departments while focusing on continuous improvement. **

Job Summary

  • The role involves managing the Europe Service Backoffice Team while providing hands-on support and aligning processes with Order Management.
  • Candidates must have a proven track record of supervising teams and utilizing customer service quality metrics to enhance business performance.
  • Molecular Devices offers comprehensive benefit programs including health care and paid time off to contribute to life beyond the job.

Matching Summary

Match Score: 75

** Danaher Corporation is seeking a European Service Admin Manager for its Molecular Devices division in Winnersh, UK. This on-site role involves managing the Europe Service Backoffice Team, improving service operations, and collaborating with sales and service departments while focusing on continuous improvement. **

Skills & Requirements

Must-have

  • Supervising customer-facing team
  • Managing service backoffice operations
  • Aligning order management synergy
  • Resolving escalated customer cases
  • Leading continuous improvement activities

Nice-to-have

  • Experience in international environment
  • Understanding sales process from quotation to shipment
  • Additional European language proficiency
  • Collaboration with varied internal customers
  • Ad hoc system updates involvement

Key Requirements

  • Proven experience in supervising customer-facing teams
  • Broad knowledge of sales and post-sales processes
  • Track record of identifying and implementing process improvements
  • Strong communication skills for internal and external customers

Work Rights

Not specified

Tailored Resume

Cover Letter