Base: $20.00 - $23.00 ph; bonus/equity: not specif...
Hybrid
Professional and friendly customer interaction
Answering customer calls and inquiries
Order entry and processing
The Customer Service Representative is responsible for providing exceptional customer service by acknowledging the customer’s needs in a professional and friendly manner
Job Summary
The Customer Service Representative is responsible for providing exceptional customer service by acknowledging the customer’s needs in a professional and friendly manner.
Responsibilities include answering customer calls, placing customer orders, handling returns, product availability inquiries, and problem resolution.
Our benefits and programs are comprehensive and thoughtfully crafted to ensure our colleagues live healthy lives and have support when it matters most.
Matching Summary
The Customer Service Representative is responsible for providing exceptional customer service by acknowledging the customer’s needs in a professional and friendly manner.
Salary
Base: $20.00 - $23.00 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package
Skills & Requirements
Must-have
Professional and friendly customer interaction
Answering customer calls and inquiries
Order entry and processing
Problem resolution for customer issues
SAP and SalesForce.com utilization
Nice-to-have
Empathetic and flexible customer approach
Proactive and positive attitude
Team player and cross-functional collaboration
Key Requirements
1-3 years of related work experience
High school diploma or equivalent
Associate's/Bachelor's degree preferred
Knowledge of healthcare/pharmaceutical/medical device industries preferred