The Room Service Supervisor assists and supports the Assistant Room Service Manager in the proper management and supervision of the service team
Job Summary
The Room Service Supervisor assists and supports the Assistant Room Service Manager in the proper management and supervision of the service team.
The Supervisor is responsible for managing the team to offer quality service in accordance with Four Seasons Standards to a high-end clientele.
The Supervisor must be qualified and experienced in service, demonstrate excellent teamwork, have excellent presentation and good interpersonal skills to meet the expectations of a high-end clientele.
Matching Summary
The Room Service Supervisor assists and supports the Assistant Room Service Manager in the proper management and supervision of the service team.
Skills & Requirements
Must-have
Supervise Room Service team
Ensure quality service standards
Manage daily operations
Handle customer complaints
Proficient in Micros, Opera, Birchstreet
Nice-to-have
Develop team skills
Creative for special events
Excellent presentation and interpersonal skills
Key Requirements
Diploma in hotel and restaurant management
2 years of prior experience in a supervisory role in food service
Fluent French and English
Swiss nationality, Swiss residency authorization or EU citizen
Work Rights
Swiss nationality, Swiss residency authorization or EU citizen