Customer Service Specialist

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Customer order support
Transaction investigation
Master demand plan maintenance
Customer focus is embedded in everything Integer does, aiming for customer success

Job Summary

  • Customer focus is embedded in everything Integer does, aiming for customer success.
  • The role involves coordinating and executing operational support for all customer order-related processes, acting as the first point of contact for investigations.
  • Key responsibilities include creating and expediting sales orders, coordinating the Master Demand Plan, and resolving billing and collection issues.

Matching Summary

Customer focus is embedded in everything Integer does, aiming for customer success.

Skills & Requirements

Must-have

  • Customer order support
  • Transaction investigation
  • Master Demand Plan maintenance
  • Price list maintenance
  • Customer quote support
  • Material return coordination
  • Product shipment coordination

Nice-to-have

  • Respectful interaction
  • Open and honest communication
  • Doing the right things
  • Teamwork
  • Proactive approach
  • Effective communication
  • Problem-solving
  • Detail-oriented

Key Requirements

  • 2-5 years of customer service/manufacturing experience
  • Experience in data analysis, sales, and forecasting
  • Advanced English proficiency
  • Ability to read and interpret contracts and specification sheets
  • Numerical agility

Work Rights

Not specified

Tailored Resume

Cover Letter