Servicedisponent (m/w/d) Servicetechniker Außendienst Und Werkstatt

Zeppelin GmbH

Rostock, Germany
Not specified; performance-based bonus available; ...
Not specified
Technical or commercial training completion
Disposal and control of service technicians
Ensuring repair quality and safety compliance
Zeppelin GmbH is seeking a Servicedisponent (m/w/d) for their location in Rostock, Germany, to manage and coordinate service technicians in both field and workshop settings. The ideal candidate should have a technical or commercial background, experience in customer service, and strong organizational skills, while the position offers various benefits including job security, professional development opportunities, and a commitment to work-life balance

Job Summary

  • The role involves dispatching and controlling service technicians for both field and workshop operations while ensuring repair quality.
  • Candidates will manage customer interactions regarding repairs, create cost estimates, and oversee project costs and timelines.
  • The company offers a secure position with benefits including mobile working options, 30 vacation days, and comprehensive health initiatives.

Matching Summary

Match Score: 85

Zeppelin GmbH is seeking a Servicedisponent (m/w/d) for their location in Rostock, Germany, to manage and coordinate service technicians in both field and workshop settings. The ideal candidate should have a technical or commercial background, experience in customer service, and strong organizational skills, while the position offers various benefits including job security, professional development opportunities, and a commitment to work-life balance.

Salary

Not specified; Performance-based bonus available; Company pension scheme and asset-building contributions offered

Skills & Requirements

Must-have

  • Technical or commercial training completion
  • Disposal and control of service technicians
  • Ensuring repair quality and safety compliance
  • Customer service via telephone for repairs
  • Creating cost estimates and order processing

Nice-to-have

  • Experience in similar technical customer service roles
  • Economic thinking and organizational skills
  • Strong communication and team player abilities
  • Secure handling of standard MS-Office programs

Key Requirements

  • Completed technical or commercial vocational training
  • Experience in technical customer service preferred

Work Rights

Not specified

Tailored Resume

Cover Letter