Lithia Hyundai of Odessa is seeking a bilingual Service Advisor to facilitate automotive services and repairs, ensuring customer satisfaction through effective communication. The role involves acting as a liaison between customers and technicians, developing service estimates, and maintaining customer records
Job Summary
Serve as the communicator and liaison between the customer and technician, ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
We offer best in class industry benefits including competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, and a 401(k) Retirement Plan.
Matching Summary
Match Score: 85
Lithia Hyundai of Odessa is seeking a bilingual Service Advisor to facilitate automotive services and repairs, ensuring customer satisfaction through effective communication. The role involves acting as a liaison between customers and technicians, developing service estimates, and maintaining customer records.
Skills & Requirements
Must-have
Bilingual REQUIRED
Customer service focused
Automotive repair knowledge
Nice-to-have
Team player
Earning customers for life
Key Requirements
Previous Service Advisor experience preferred
Prior automotive technician experience a plus
Basic mechanical understanding of an automobile
Acceptable driving record and valid driver's license
High School graduate or equivalent, 18 years or older