Senior Staff Project Lead, Customer Experience

Ridgeline

Reno, NV, United States
Base: $187,000 - $234,000 ote; bonus/equity: compy...
On-site
Lead end-to-end customer implementations
Define project scope and allocate resources
Manage project budgets and schedules
Lead end-to-end implementations of Ridgeline’s enterprise cloud software, directly engaging with both internal teams and customer stakeholders to define scope, plan execution, and ensure seamless delivery

Job Summary

  • Lead end-to-end implementations of Ridgeline’s enterprise cloud software, directly engaging with both internal teams and customer stakeholders to define scope, plan execution, and ensure seamless delivery.
  • Manage project budgets and schedules with precision, balancing efficiency and adaptability, while cultivating trusted relationships.
  • Ridgeline is a fast-growing, people-first company recognized as a “Best Place to Work” and a “Top U.S. Startup.”

Matching Summary

Lead end-to-end implementations of Ridgeline’s enterprise cloud software, directly engaging with both internal teams and customer stakeholders to define scope, plan execution, and ensure seamless delivery.

Salary

Base: $187,000 - $234,000 OTE; Bonus/Equity: Company Stock Plan; Benefits: Unlimited vacation, educational

Skills & Requirements

Must-have

  • Lead end-to-end customer implementations
  • Define project scope and allocate resources
  • Manage project budgets and schedules
  • Leverage AI tools like ChatGPT
  • Transform legacy processes

Nice-to-have

  • Choose growth over comfort
  • Communicate with transparency
  • Assume positive intent
  • Bias toward action
  • Resilient, collaborative, high-performing culture

Key Requirements

  • 10+ years of experience
  • Bachelor’s degree required
  • Work authorization in the United States
  • PMP, CAPM, or PRINCE2 certifications

Work Rights

Work authorization required

Tailored Resume

Cover Letter