Manager

CULTURE ENTERTAINMENT PTE. LTD.

Singapore, Singapore
Not specified
Supervise customer service team
Recruit and interview employees
Manage employee schedules
CULTURE ENTERTAINMENT PTE. LTD. is seeking a Manager to oversee its customer service team in Singapore, focusing on high service standards and operational efficiency. The role involves supervising staff, collaborating with HR for recruitment, and ensuring customer satisfaction

Job Summary

  • The role involves supervising the customer service team to ensure high standards of service and compliance.
  • The manager will collaborate with HR to recruit, interview, and hire appropriate employees for the team.
  • Ensuring customer satisfaction at all times is a primary responsibility of this position.

Matching Summary

Match Score: 75

CULTURE ENTERTAINMENT PTE. LTD. is seeking a Manager to oversee its customer service team in Singapore, focusing on high service standards and operational efficiency. The role involves supervising staff, collaborating with HR for recruitment, and ensuring customer satisfaction.

Skills & Requirements

Must-have

  • Supervise customer service team
  • Recruit and interview employees
  • Manage employee schedules
  • Handle customer complaints
  • Coordinate staff training

Nice-to-have

  • High standards of service
  • Compliance with company standards
  • Strong collaboration skills

Key Requirements

  • Experience in customer service management
  • Ability to coordinate training and schedules
  • Skills in handling customer complaints

Work Rights

Not specified

Tailored Resume

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