Technical Service Representative (nc Remote)

Hexion Inc

Remote
Remote
Customer technical engagement
Product modifications and customization
Customer quality support
This role acts as a key interface between our internal technical team and external customers, ensuring product performance aligns with customer expectations and regulatory standards

Job Summary

  • This role acts as a key interface between our internal technical team and external customers, ensuring product performance aligns with customer expectations and regulatory standards.
  • The Technical Service Representative will lead efforts related to product engagement, modifications, quality support, and the successful implementation of customer trials.
  • We cultivate an inclusive culture of growth, collaboration, and accountability, ensuring every contribution propels us forward.

Matching Summary

This role acts as a key interface between our internal technical team and external customers, ensuring product performance aligns with customer expectations and regulatory standards.

Skills & Requirements

Must-have

  • Customer technical engagement
  • Product modifications and customization
  • Customer quality support
  • Trial and application support
  • Technical documentation and approval

Nice-to-have

  • Continuous improvement and feedback
  • Inclusive culture of growth
  • Push boundaries and rethink possibilities

Key Requirements

  • Bachelor's degree in Chemistry, Chemical Engineering, or related
  • 5 years of experience in technical support
  • Experience with customer-facing technical roles
  • Willingness to travel up to 60%

Work Rights

Not specified

Tailored Resume

Cover Letter