It Service Delivery Technician

Xxlmexicanpharm

Fully remote
Support for it hardware and software
Troubleshooting and resolving technical issues
Experience with windows 10/11 and office 365
The primary purpose of this position is to support and maintain all IT hardware and software

Job Summary

  • The primary purpose of this position is to support and maintain all IT hardware and software.
  • Provides outstanding service to our Associates and always exceeds their expectations.
  • Our total rewards program includes base wages, a cash-based incentive program, and a comprehensive benefits package.

Matching Summary

The primary purpose of this position is to support and maintain all IT hardware and software.

Skills & Requirements

Must-have

  • Support for IT hardware and software
  • Troubleshooting and resolving technical issues
  • Experience with Windows 10/11 and Office 365

Nice-to-have

  • Strong interpersonal skills
  • Positive customer support-focused attitude
  • Ability to adapt to rapid changes

Key Requirements

  • Associate's degree required
  • 0-3 years of experience in IT support
  • Related certifications preferred

Work Rights

Not specified

Tailored Resume

Cover Letter