Service Delivery Senior Manager

Astreya

Fremont, CA, United States
Base: $108,000.00 - $180,000.00 usd; bonus/equity:...
Client facing role
Manage client expectations
Direct diverse teams
The Service Delivery Senior Manager is a client facing role responsible for establishing and managing client and employee expectations, requiring leadership and strong communication skills to direct diverse teams

Job Summary

  • The Service Delivery Senior Manager is a client facing role responsible for establishing and managing client and employee expectations, requiring leadership and strong communication skills to direct diverse teams.
  • Responsibilities include personnel management, ensuring work quality, regular client communication, and evolving existing services to support growth strategies.
  • The company offers comprehensive benefits including medical, dental, vision, FSA, commuter benefits, continuing education, wellness programs, and paid time off.

Matching Summary

The Service Delivery Senior Manager is a client facing role responsible for establishing and managing client and employee expectations, requiring leadership and strong communication skills to direct diverse teams.

Salary

Base: $108,000.00 - $180,000.00 USD; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • client facing role
  • manage client expectations
  • direct diverse teams
  • implement service metrics
  • drive client meetings
  • manage IT infrastructure

Nice-to-have

  • passionate about IT industry
  • improve business outcomes
  • adaptable to change
  • strong business acumen

Key Requirements

  • Bachelor’s degree or equivalent experience
  • 8+ years related experience
  • Proven track record of delivering complex IT projects
  • Experience implementing project lifecycle improvements
  • Strong technical knowledge of enterprise IT

Work Rights

Not specified

Tailored Resume

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