Customer Banking Specialist Relief - Success (25 Hr/wk)

Cbecustomersolutions

Part-time (25 hours/week, monday - friday: 9.30am – 2.30pm)
Deliver outstanding outcomes for every customer
Meaningful conversations with customers
Respond to transactional needs
Cbecustomersolutions is seeking a part-time Customer Banking Specialist Relief for their Success branch, with a focus on delivering exceptional customer service in banking. The role requires availability for predetermined shifts, emphasizing relationship building and financial assessments to enhance customer satisfaction

Job Summary

  • In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.
  • We’re keen to support you with the next step in your career.

Matching Summary

Match Score: 85

Cbecustomersolutions is seeking a part-time Customer Banking Specialist Relief for their Success branch, with a focus on delivering exceptional customer service in banking. The role requires availability for predetermined shifts, emphasizing relationship building and financial assessments to enhance customer satisfaction.

Skills & Requirements

Must-have

  • deliver outstanding outcomes for every customer
  • meaningful conversations with customers
  • respond to transactional needs
  • accurately reconciling transactions
  • capture customer feedback and take action

Nice-to-have

  • passion for service excellence
  • comfortable working independently
  • seeing the big picture for customers
  • holistic solutions for customers
  • genuine passion for the customer

Key Requirements

  • Ability to ask the right questions and find the right solutions
  • Act with integrity and place the customer at the centre
  • Ability to work in a busy, commercial and driven retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter