Sr. Relationship Manager - Emea

TSYS

Warsaw, Poland
Relationship management in payments
Chargeback and dispute management
Client onboarding and provisioning
Global Payments enables millions of people to move money using credit, debit, prepaid, and merchant services with best-in-class payment technology

Job Summary

  • Global Payments enables millions of people to move money using credit, debit, prepaid, and merchant services with best-in-class payment technology.
  • The Senior Relationship Manager will manage Tier 1 clients in high-risk industries, delivering high-touch service and strategic data-driven solutions to reduce chargebacks and improve client performance.
  • This role offers significant growth opportunities with minimal travel across Europe and involves close collaboration with internal teams to ensure operational excellence and client satisfaction.

Matching Summary

Global Payments enables millions of people to move money using credit, debit, prepaid, and merchant services with best-in-class payment technology.

Skills & Requirements

Must-have

  • Relationship management in payments
  • Chargeback and dispute management
  • Client onboarding and provisioning
  • High-risk client management
  • Strategic client communication
  • Data-driven client guidance

Nice-to-have

  • Collaborative team player
  • Results-driven mindset
  • Strong organizational skills
  • Passion for payments ecosystem transformation
  • Problem-solving attitude

Key Requirements

  • 5+ years sales or relationship management
  • Experience in cards and payments industry
  • Proven high-risk client management
  • Bachelor’s Degree or equivalent
  • Experience with dispute and fraud management products
  • Proven Tier 1 client management

Work Rights

Not specified

Tailored Resume

Cover Letter