Greiner Ford is seeking a Senior Technology Support Specialist to provide advanced technical support across various dealership locations in Florida. The role involves troubleshooting software and hardware issues, ensuring customer satisfaction, and requires regular travel. An ideal candidate should have significant IT support experience, strong technical skills, and a customer service focus
Job Summary
This role provides Tier 2 advanced technical support for Lithia & Driveway stores companywide with frequent travel required.
The position utilizes ITIL methodologies to ensure best practices, user satisfaction, and timely resolution of major incidents.
Candidates will mentor team members, create documentation, and have the opportunity to implement process improvements and automation.
Matching Summary
Match Score: 85
Greiner Ford is seeking a Senior Technology Support Specialist to provide advanced technical support across various dealership locations in Florida. The role involves troubleshooting software and hardware issues, ensuring customer satisfaction, and requires regular travel. An ideal candidate should have significant IT support experience, strong technical skills, and a customer service focus.
Salary
Base: $70,000-$105,000 annually; Starting pay anticipated at $70,000-$80,000; Benefits: Medical, Dental, Vision, 401(k), PTO, Stock Purchase Plan