Usher/ticket Taker

Cuffe & Taylor

Raleigh, NC, United States
**
Customer service and communications
Complaint resolution skills
Sales solicitation
** Cuffe & Taylor is seeking a Guest Services team member for their Coastal Credit Union Music Park location in Raleigh, NC. The role primarily involves providing excellent customer service, resolving inquiries and complaints, and participating in the venue's sustainability efforts. **

Job Summary

  • The Guest Service member will interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
  • Live Nation strongly supports equal employment opportunity for all applicants regardless of various protected characteristics and will provide reasonable accommodations for disabilities and religious practices.
  • As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

Matching Summary

Match Score: 75

** Cuffe & Taylor is seeking a Guest Services team member for their Coastal Credit Union Music Park location in Raleigh, NC. The role primarily involves providing excellent customer service, resolving inquiries and complaints, and participating in the venue's sustainability efforts. **

Skills & Requirements

Must-have

  • Customer service and communications
  • Complaint resolution skills
  • Sales solicitation
  • Record keeping of customer interactions
  • Teamwork and program execution

Nice-to-have

  • Strategic thinking and problem-solving
  • Verbal and written communication skills
  • Judgment, tact and diplomacy
  • Participation in sustainability programs
  • Ability to adapt to customer needs

Key Requirements

  • High School Diploma or equivalent
  • At least 2 years in Customer Service
  • Strong communications experience

Work Rights

Not specified

Tailored Resume

Cover Letter