Order Entry Service Representative

Teledyne LeCroy Inc.

Chestnut Ridge, NY, USA
Base: $50,600.00-$67,500.00; bonus/equity: not spe...
Order entry in erp system
Customer service experience
International shipping knowledge
Teledyne LeCroy Inc. is a world-leading designer, manufacturer, and distributor of high-speed electronic equipment located in Chestnut Ridge, NY

Job Summary

  • Teledyne LeCroy Inc. is a world-leading designer, manufacturer, and distributor of high-speed electronic equipment located in Chestnut Ridge, NY.
  • The Order Entry Service Representative serves as a key point of contact for customers, managing order entry, quotations, and service requests with responsiveness and accuracy.
  • The role involves interacting directly with customers to support RMAs and working closely with service technicians to provide timely updates on equipment status.

Matching Summary

Teledyne LeCroy Inc. is a world-leading designer, manufacturer, and distributor of high-speed electronic equipment located in Chestnut Ridge, NY.

Salary

Base: $50,600.00-$67,500.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Order entry in ERP system
  • Customer service experience
  • International shipping knowledge
  • Data entry and documentation
  • Use of Microsoft Excel and Word
  • Salesforce database management

Nice-to-have

  • Ability to multitask and manage priorities
  • Proactive problem resolution
  • Strong attention to detail
  • Independent work capability

Key Requirements

  • 2-5 years customer service experience
  • Experience in manufacturing or operational environment
  • Understanding of payment terms and order fulfillment
  • Experience with ERP booking systems

Work Rights

Not specified

Tailored Resume

Cover Letter