Patient Service Representative (psr)

Calloway Health / Advocate Health

Mundelein, Illinois, United States
Base: $19.80 - $29.70 ph; bonus/equity: not specif...
High school diploma or equivalent
One to two years customer service experience
Experience handling difficult callers
The role provides efficient, high-quality service to patients by registering them, verifying insurance, and coordinating appointments in the EMR system

Job Summary

  • The role provides efficient, high-quality service to patients by registering them, verifying insurance, and coordinating appointments in the EMR system.
  • Employees are responsible for managing billing information, entering charges, and maintaining accurate medical records while ensuring confidentiality.
  • Advocate Health offers a comprehensive suite of benefits including health insurance, retirement plans, and paid time off for this full-time position.

Matching Summary

The role provides efficient, high-quality service to patients by registering them, verifying insurance, and coordinating appointments in the EMR system.

Salary

Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive suite including health, dental, vision, retirement match, and PTO

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • One to two years customer service experience
  • Experience handling difficult callers

Nice-to-have

  • Working knowledge of eClinicalWorks system
  • Strong communication skills
  • Ability to solve complex patient problems

Key Requirements

  • High school diploma or equivalent required
  • 1-2 years related customer service experience
  • Experience with difficult customers/patients

Work Rights

Not specified

Tailored Resume

Cover Letter