Application Support Lead

Barclays

Pune, Maharashtra, India
10 years l2/l3 application support experience
Itil v3 or above foundation certified
Sql query writing for oracle ms sql
The role involves managing the IT Services department, setting strategic direction, and supporting senior management teams

Job Summary

  • The role involves managing the IT Services department, setting strategic direction, and supporting senior management teams.
  • Candidates must possess 10 years of L2/L3 Application Support experience and be certified in ITIL v3 or above.
  • The position requires working patterns to support Singapore business hours with rotational on-call availability.

Matching Summary

The role involves managing the IT Services department, setting strategic direction, and supporting senior management teams.

Skills & Requirements

Must-have

  • 10 years L2/L3 Application Support Experience
  • ITIL v3 or above foundation certified
  • SQL query writing for Oracle MS SQL
  • Unix/Linux environment management
  • AWS and API based applications experience
  • Monitoring tools ITRS AppDynamics Splunk Dynatrace

Nice-to-have

  • WEB technologies support
  • Multi-tier application support
  • MVC architecture knowledge
  • Blue-chip organization experience
  • Barclays Group Banking Domain knowledge
  • Second line support experience

Key Requirements

  • 10 years of L2/L3 Application Support Experience
  • ITIL v3 or above foundation certification
  • Experience with Unix/Linux environments
  • Hands-on AWS and API experience
  • Proficiency in monitoring tools like Splunk or Dynatrace

Work Rights

Not specified

Tailored Resume

Cover Letter