This role focuses on implementing the Whistle messaging platform to help hoteliers enhance guest engagement and streamline communication
Job Summary
This role focuses on implementing the Whistle messaging platform to help hoteliers enhance guest engagement and streamline communication.
The team is dedicated to the motto 'more reservations, happier guests' by providing exceptional support and ensuring a seamless onboarding experience.
Candidates must possess deep expertise in revenue management principles and the ability to translate complex AI-driven concepts into practical business terms.
Matching Summary
This role focuses on implementing the Whistle messaging platform to help hoteliers enhance guest engagement and streamline communication.
Skills & Requirements
Must-have
3 years hospitality or SaaS experience
Revenue management principles expertise
Translate AI concepts to business terms
Strong English communication skills
Video phone and email support delivery
Nice-to-have
Spanish language fluency preferred
CRM and email marketing familiarity
Project management certification
Empathetic customer-focused approach
Cross-departmental collaboration skills
Key Requirements
Over 3 years of 5-star hospitality experience
At least 3 years of relevant SaaS industry experience
Professional fluency in English required
Deep expertise in Revenue Management technology
Proven ability to manage multiple accounts simultaneously