Multi-vendor Siemens X-ray Technical Support Engineer

GE HealthCare UK

Remote
Base: $94,400.00-$141,600.00 annual; bonus/equity:...
Fully remote
Siemens x-ray/vascular technical support
Remote and onsite technical assistance
Siemens artis product family expertise
Drives customer satisfaction through Service Excellence by providing technical support and counsel both remote and onsite to Field Service Engineers, Client Service Technicians, and Customers

Job Summary

  • Drives customer satisfaction through Service Excellence by providing technical support and counsel both remote and onsite to Field Service Engineers, Client Service Technicians, and Customers.
  • Serves as subject matter expert for FE modality training; assist in development of new training course content and adjunct instructor at GE Healthcare Institute for Multi-Vendor Instructor-Led training courses for Siemens X-ray and Vascular training courses.
  • Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities.

Matching Summary

Drives customer satisfaction through Service Excellence by providing technical support and counsel both remote and onsite to Field Service Engineers, Client Service Technicians, and Customers.

Salary

Base: $94,400.00-$141,600.00 Annual; Bonus/Equity: Performance based incentive compensation; Benefits: Medical, dental, vision, paid time off, 401(k), life, disability, accident insurance, tuition reimbursement

Skills & Requirements

Must-have

  • Siemens X-ray/Vascular technical support
  • Remote and onsite technical assistance
  • Siemens Artis product family expertise
  • Diagnostic imaging experience
  • Problem-solving and resolution skills

Nice-to-have

  • Customer service excellence
  • Teamwork and communication skills
  • Adaptability in pressurized situations
  • Coaching and training abilities

Key Requirements

  • Associate's or Bachelor's degree in Engineering or related field OR equivalent military education AND minimum 5 years of experience servicing mechanical/electrical equipment
  • High School Diploma/GED AND minimum 8 years of experience servicing mechanical/electrical equipment
  • Minimum 5 years diagnostic imaging experience with Siemens X-ray and Vascular systems
  • Valid Driver's License

Work Rights

Not specified

Tailored Resume

Cover Letter