Hsbc Customer Service Officer - In

Amex GBT

India
Not specified (assumed flexible work options may be available).
Hsbc travel programme knowledge
Hsbc travel platforms understanding
Respond to travel policy enquiries
Amex GBT is seeking a Customer Service Officer to support HSBC Travel services in India, focusing on providing frontline assistance for travel-related inquiries and managing operational services. The role emphasizes collaboration, problem-solving, and effective communication within a diverse and inclusive work environment

Job Summary

  • Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry.
  • Customer Service Officer will be dedicated to providing HSBC Services and providing administration and management of the HSBC Travel operational services.
  • Flexible benefits are tailored to each country and start the day you do, including health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources.

Matching Summary

Match Score: 75

Amex GBT is seeking a Customer Service Officer to support HSBC Travel services in India, focusing on providing frontline assistance for travel-related inquiries and managing operational services. The role emphasizes collaboration, problem-solving, and effective communication within a diverse and inclusive work environment.

Skills & Requirements

Must-have

  • HSBC Travel programme knowledge
  • HSBC travel platforms understanding
  • Respond to travel policy enquiries
  • Manage travel service mailboxes
  • Handle supplier complaints

Nice-to-have

  • Collaborate with regional peers
  • Support travel managers
  • Inclusive and collaborative culture

Key Requirements

  • Supplier Personnel for HSBC Services
  • Frontline support for business travel queries
  • Support and redirection of enquiries regarding corporate card and expenses

Work Rights

Not specified

Tailored Resume

Cover Letter