Resident Relation Specialist - Palazzo West

Apartment Income REIT Corp

Los Angeles, CA, United States
Base: $24.00 an hour; bonus/equity: monthly renewa...
On-site
2 years customer service experience
Fast-paced service environment background
Ability to meet sales goals
The role focuses on resident retention and managing the entire lease renewal process to maximize renewals

Job Summary

  • The role focuses on resident retention and managing the entire lease renewal process to maximize renewals.
  • Candidates will handle resident complaints, coordinate move-ins/move-outs, and assist with rent payments and parking registration.
  • The position offers a base pay of $24.00 per hour plus monthly renewal commissions and a 25% rent discount.

Matching Summary

The role focuses on resident retention and managing the entire lease renewal process to maximize renewals.

Salary

Base: $24.00 an hour; Bonus/Equity: Monthly Renewal Commissions; Benefits: Medical, dental, vision, life insurance, 401(k), paid parental leave

Skills & Requirements

Must-have

  • 2 years customer service experience
  • Fast-paced service environment background
  • Ability to meet sales goals

Nice-to-have

  • Goal-driven problem solver
  • Adaptable to shifting priorities
  • Collaborative team player

Key Requirements

  • 2 years customer service experience
  • Reliable mode of transportation
  • English language proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter