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KOKI Group is seeking a Service Administrator to manage warranty claims and ensure effective communication with service center accounts and end-users. The ideal candidate will have strong organizational and interpersonal skills, with at least two years of relevant experience.
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Job Summary
The role involves communicating with Service Center Accounts and End-Users to ensure clarity of all warranty terms and limitations.
A warranty administrator must possess strong organizational skills to ensure that all warrant paperwork and documentation are completed and maintained in an orderly fashion.
The position requires the ability to efficiently review and process warranty claims while ensuring adherence to warranty agreements and company policy.
Matching Summary
Match Score: 75
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KOKI Group is seeking a Service Administrator to manage warranty claims and ensure effective communication with service center accounts and end-users. The ideal candidate will have strong organizational and interpersonal skills, with at least two years of relevant experience.
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Skills & Requirements
Must-have
Strong organizational skills
Review and process warranty claims
Ensure claim legitimacy adherence
Document and track claims completion
Assist tech phone line operation
Nice-to-have
Self-motivated ability to work independently
Good interpersonal communications
Ability to establish priorities
Coordinate teams effectively
Basic computer knowledge proficiency
Key Requirements
High School diploma required
Minimum two years related experience
Advanced computer proficiency in Word Excel Outlook