Hourly base pyy rate is $24.09 - $36.11ph; positio...
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Support account holders
Analyze reports for trends
Prepare and audit sale vehicle run process
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Cox Automotive is seeking a Commercial Services Specialist II for its Fontana, CA location, focusing on providing comprehensive support to account holders in vehicle operations. The role demands strong administrative skills, attention to detail, and proficiency in Microsoft Excel, with a commitment to excellent customer service.
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Job Summary
Provide comprehensive support to numerous account holders, proactively identifying enhancement opportunities, and running and analyzing reports for trends and compliance.
This critical role, tailored to high-revenue locations, underscores the importance of accountability and excellence due to the significant financial implications of managing key, highly complex client accounts.
Develop positive relationships with clients, seeking to understand their vehicle requirements and helping them understand auction processes, vehicle availability and processes for sale, preparation, and delivery.
Matching Summary
Match Score: 75
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Cox Automotive is seeking a Commercial Services Specialist II for its Fontana, CA location, focusing on providing comprehensive support to account holders in vehicle operations. The role demands strong administrative skills, attention to detail, and proficiency in Microsoft Excel, with a commitment to excellent customer service.
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Salary
Hourly base pay rate is $24.09 - $36.11/hour; Position may be eligible for additional compensation that may include commission and/or an incentive program; Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year.
Skills & Requirements
Must-have
support account holders
analyze reports for trends
prepare and audit sale vehicle run process
monitor vehicle sales processes
develop positive client relationships
review condition reports
serve as liaison between clients and auction departments
Nice-to-have
excellent customer service
work in a fast-paced environment
receptive to change
multitask
Key Requirements
High School Diploma/GED and 3 years' experience in a related field or 5 years' experience in a related field
Prior clerical or administrative experience
Proficiency in Microsoft Excel
Ability to operate adding machines and other office equipment
Ability to sit or stand for prolonged periods
Valid driver's license required
1 - 3 years of clerical or administrative experience in the automotive industry