Client Services Representative

Invesco UK

Houston, United States
Hybrid
Handle inbound calls
Analyze and research customer needs
Utilize computer applications
The Enterprise Service Center is committed to providing the highest level of service to our North American retail client base

Job Summary

  • The Enterprise Service Center is committed to providing the highest level of service to our North American retail client base.
  • Working within a fast paced environment, you will be responsible for delivering exceptional customer service to both our internal and external customer base.
  • Invesco employees get more out of life through our comprehensive compensation and benefit offerings including: Flexible paid time off, Hybrid work schedule, 401(K) matching, Health & wellbeing benefits, Parental Leave benefits, Employee stock purchase plan.

Matching Summary

The Enterprise Service Center is committed to providing the highest level of service to our North American retail client base.

Skills & Requirements

Must-have

  • Handle inbound calls
  • Analyze and research customer needs
  • Utilize computer applications
  • Update account transactions
  • Meet departmental quality standards

Nice-to-have

  • Build strong relationships
  • Proactive initiative
  • Positive working relationships
  • Exceed customer expectations
  • Intelligent colleagues

Key Requirements

  • High school diploma or GED
  • PC applications (MS Word, Outlook)
  • Customer service and contact center dynamics
  • Financial service/mutual fund knowledge
  • Verbal and written communication skills
  • Ability to handle multiple tasks

Work Rights

Not specified

Tailored Resume

Cover Letter