Customer Success Manager (key Accounts)

Datadog

Bangalore, India
Not specified; new hire stock equity (rsu); employ...
On-site
5-7 years customer account facing experience
Negotiating contract terms and pricing objections
Full sales cycle for up-sell and cross sell
The role involves proactively driving new product attachment and effective strong relationships across the existing customer base through onboarding, up-selling, and cross selling

Job Summary

  • The role involves proactively driving new product attachment and effective strong relationships across the existing customer base through onboarding, up-selling, and cross selling.
  • Datadog operates as a hybrid workplace to ensure employees can create a work-life harmony that best fits them while fostering an office culture of collaboration.
  • Benefits include best-in-breed onboarding, sales training in MEDDIC and Command of the Message, and new hire stock equity (RSU) along with an employee stock purchase plan.

Matching Summary

The role involves proactively driving new product attachment and effective strong relationships across the existing customer base through onboarding, up-selling, and cross selling.

Salary

Not specified; New hire stock equity (RSU); Employee stock purchase plan (ESPP)

Skills & Requirements

Must-have

  • 5-7 years customer account facing experience
  • Negotiating contract terms and pricing objections
  • Full sales cycle for up-sell and cross sell

Nice-to-have

  • Strong communicator with attention to detail
  • Motivated by building long-term relationships
  • Excited by fluid solution focused environment

Key Requirements

  • 5-7 years experience in customer account facing role
  • Experience negotiating contract terms without direct guidance

Work Rights

Not specified

Tailored Resume

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