Customer Service Call Center Representative

Driveway Finance Corporation

Tigard, OR, United States
$20ph; not specified; medical, dental + vision pla...
On-site
Inbound customer calls
Accurate data capture
Customer account monitoring
Driveway Finance Corporation is seeking a Customer Service Call Center Representative for their Tigard, OR location. This role involves handling inbound customer service calls and accurately capturing data in loan processing systems, with a focus on delivering excellent customer service

Job Summary

  • The DFC Customer Service Representative I will be responsible for handling inbound service calls from customers while providing excellent customer service and accurately capturing data using company loan processing systems.
  • Responsibilities include monitoring customer account details for irregularities, preparing documents, educating customers on account terms, and maintaining accurate account information.
  • The company offers best-in-class industry benefits including competitive pay, medical, dental and vision plans, and a 401(k) Retirement Plan.

Matching Summary

Match Score: 85

Driveway Finance Corporation is seeking a Customer Service Call Center Representative for their Tigard, OR location. This role involves handling inbound customer service calls and accurately capturing data in loan processing systems, with a focus on delivering excellent customer service.

Salary

$20/hour; Not specified; Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Inbound customer calls
  • Accurate data capture
  • Customer account monitoring
  • MS Office proficiency

Nice-to-have

  • Spanish language proficiency
  • Adapt to change
  • Focus on results
  • Team player

Key Requirements

  • Previous telephone customer service experience preferred
  • Ability to perform accurate data input
  • Ability to provide courteous, knowledgeable, and professional customer service
  • Strong attention to detail
  • Sense of urgency
  • Excellent communication skills
  • PC skills including MS Office

Work Rights

Not specified

Tailored Resume

Cover Letter