Manager, Office Services & Hospitality Operations

Ricoh

Pittsburgh, PA, United States
Base: $53,200-$62,000; bonus/equity: not specified...
Contract compliance across services
Talent selection and development
Customer-focused environment
The Senior Site Manager is accountable for daily operations of a medium- to large-sized team, ensuring full contract compliance across all contracted services through SLA performance and client feedback

Job Summary

  • The Senior Site Manager is accountable for daily operations of a medium- to large-sized team, ensuring full contract compliance across all contracted services through SLA performance and client feedback.
  • Responsibilities include talent selection, assessment, recruiting, hiring, onboarding, employee retention, staff training and development, succession planning, and performance management.
  • Ricoh offers a broad selection of insurance options, retirement savings plans, tuition assistance, paid vacation, and paid holidays.

Matching Summary

The Senior Site Manager is accountable for daily operations of a medium- to large-sized team, ensuring full contract compliance across all contracted services through SLA performance and client feedback.

Salary

Base: $53,200-$62,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • contract compliance across services
  • talent selection and development
  • customer-focused environment
  • operational quality and compliance
  • workflow enhancements and process improvements

Nice-to-have

  • strategic facilitator of complex issues
  • managerial courage
  • high team performance and profitable growth
  • passion and purpose driven team

Key Requirements

  • 5+ years related work experience
  • 5+ years customer-facing experience
  • High school diploma or GED
  • Proficiency with Office 360
  • 2+ years managerial experience

Work Rights

Not specified

Tailored Resume

Cover Letter