Spanish Procure To Pay Associate

Accenture

Spanish written and spoken proficiency
Vendor query response via phone and email
Ticketing system case management
The role involves responding to vendor queries via phone and email in a professional and timely manner while logging and tracking issues until closure

Job Summary

  • The role involves responding to vendor queries via phone and email in a professional and timely manner while logging and tracking issues until closure.
  • Candidates must identify, categorize, and prioritize vendor issues based on severity while ensuring SLAs for response and resolution are consistently met.
  • The position requires maintaining detailed case records in the ticketing system and preparing daily or weekly reports on ticket volume and resolution times.

Matching Summary

The role involves responding to vendor queries via phone and email in a professional and timely manner while logging and tracking issues until closure.

Skills & Requirements

Must-have

  • Spanish written and spoken proficiency
  • Vendor query response via phone and email
  • Ticketing system case management
  • SLA adherence for resolution times
  • MS Office proficiency

Nice-to-have

  • Strong analytical skills
  • SAP background knowledge
  • Process improvement mindset
  • Team player attitude
  • Discreet and reliable demeanor

Key Requirements

  • HSC/Diploma/Degree in related field
  • 6-12 months relevant work experience
  • Spanish language fluency required

Work Rights

Not specified

Tailored Resume

Cover Letter