The Business Analytics Advisor will be responsible for supporting critical analytical work that impacts C&CE strategic priorities, driving strategic improvements in customer experience, and supporting improvements in the associate experience
Job Summary
The Business Analytics Advisor will be responsible for supporting critical analytical work that impacts C&CE strategic priorities, driving strategic improvements in customer experience, and supporting improvements in the associate experience.
Advisors are expected to become subject-matter experts in their focus areas and will be looked to as thought leaders by C&CE partners and stakeholders, owning their analysis and presenting to senior audiences.
The Cigna Group offers a comprehensive range of benefits, with a focus on supporting your whole health, including medical, vision, dental, well-being programs, 401(k), and paid time off.
Matching Summary
The Business Analytics Advisor will be responsible for supporting critical analytical work that impacts C&CE strategic priorities, driving strategic improvements in customer experience, and supporting improvements in the associate experience.
Salary
Base: 98,200 - 163,600 USD / yearly; Bonus/Equity: Eligible for annual bonus plan; Benefits: Comprehensive benefits package including health, 401(k), PTO, and holidays
Skills & Requirements
Must-have
Client & Customer Experience (C&CE)
Business case development
Data analysis and insights
SQL or Python coding experience
Executive storytelling
Nice-to-have
Transformational change identification
Healthcare industry experience
Customer experience roles
Operations experience
Key Requirements
Bachelor's degree in a related field
Two years of analytics or consulting experience
Strong communication, presentation, and facilitation skills
Ability to structure project plans and manage deadlines