Loss Mitigation Liaison I-6

Mnbankandtrust

Getzville, New York, United States of America
Base: $22.61 - $37.67 hourly (usd); bonus/equity: ...
4 years higher education or work experience
1 year collections or customer service experience
Effective phone communication skills
This position serves as the Single Point of Contact throughout the loss mitigation process from package collection through decision and closing

Job Summary

  • This position serves as the Single Point of Contact throughout the loss mitigation process from package collection through decision and closing.
  • The role requires taking inbound and outbound calls to delinquent borrowers while maintaining strict compliance with all applicable consumer collection laws.
  • Candidates must possess excellent communication skills to explain loss mitigation approvals, declines, and foreclosure liquidation options effectively.

Matching Summary

This position serves as the Single Point of Contact throughout the loss mitigation process from package collection through decision and closing.

Salary

Base: $22.61 - $37.67 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 4 years higher education or work experience
  • 1 year collections or customer service experience
  • Effective phone communication skills
  • Proficiency with word processing software
  • Knowledge of state and federal laws

Nice-to-have

  • Bachelor's degree preferred
  • Mortgage collections experience
  • Knowledge of M&T systems
  • Promotes environment supporting belonging
  • Ability to explain complex terms clearly

Key Requirements

  • Combined 4 years higher education and/or work experience
  • Minimum 1 year collections or customer service experience
  • Proficiency with spreadsheet software

Work Rights

Not specified

Tailored Resume

Cover Letter