Customer Banking Specialist Relief - Sydney East & South Area

COMMONWEALTH BANK OF AUSTRALIA

Sydney, New South Wales, Australia
On-site
Exceptional customer service delivery
In-depth customer conversations
Process applications for credit products
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist Relief based out of our Mascot Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs.
  • With us, you’ll help customers make the right financial decisions and achieve their dreams.

Matching Summary

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process applications for credit products
  • Educate on in-branch technology
  • Champion processes and procedures

Nice-to-have

  • Act with integrity
  • Place customer at the centre
  • Holistic customer solutions
  • Genuine interest in career growth

Key Requirements

  • Proven experience in Financial Services or Retail
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask the right questions
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter