Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis
Job Summary
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis.
Ensures guest and employee satisfaction and maximizes the financial performance of the department.
Collaborates with the Front Office Manager to continually improve departmental service and guest satisfaction.
Matching Summary
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis.
Skills & Requirements
Must-have
Front Office Management
Guest Services
Team Leadership
Operational Oversight
Conflict Resolution
Nice-to-have
Customer Satisfaction Focus
Service Excellence
Interpersonal Skills
Cultural Sensitivity
Key Requirements
High school diploma or GED; 2 years experience in guest services, front desk, or related area OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major