Customer Service Representative

EML

Parramatta, Australia
Not specified; not specified; generous employee be...
Fully remote
Inbound and outbound calls
Claim administration duties
Microsoft office suite proficiency
The role involves assisting workers and employers with the claims process to ensure timely access to services for injury recovery

Job Summary

  • The role involves assisting workers and employers with the claims process to ensure timely access to services for injury recovery.
  • Employees will collaborate with Injury Management Specialists to collect information and provide expert advice to customers.
  • The company offers a diverse culture with flexibility to work from home up to 3 days per week after month three.

Matching Summary

The role involves assisting workers and employers with the claims process to ensure timely access to services for injury recovery.

Salary

Not specified; Not specified; Generous employee benefits including health insurance and gym membership

Skills & Requirements

Must-have

  • inbound and outbound calls
  • claim administration duties
  • Microsoft Office Suite proficiency

Nice-to-have

  • high level of empathy
  • solution focused mindset
  • comfortable with multi-system environment

Key Requirements

  • Proficient use of Microsoft Office Suite

Work Rights

Not specified

Tailored Resume

Cover Letter