As the Customer Banking Specialist, you will have in-depth conversations with every customer about how we can support their overall banking needs
Job Summary
As the Customer Banking Specialist, you will have in-depth conversations with every customer about how we can support their overall banking needs.
You will support customers with enquiries, maintenance on accounts and process applications for credit products.
We are interested in hearing from people who have proven experience delivering exceptional customer service ideally in Financial Services, Retail or Hospitality.
Matching Summary
As the Customer Banking Specialist, you will have in-depth conversations with every customer about how we can support their overall banking needs.
Skills & Requirements
Must-have
Exceptional customer service delivery
Articulate financial terms clearly
Ask right questions find solutions
Champion processes procedures
Work in busy retail environment
Nice-to-have
Ideal in Financial Services
Genuine interest building career
Improve financial wellbeing lives
Key Requirements
Proven experience delivering exceptional customer service
Excellent communication skills
Ability to articulate financial terms clearly
Ability to ask the right questions, find solutions, act with integrity
Ability to work in a busy, commercial and driven retail environment