Client Manager - Sports

ticketmaster.co.nz

New Zealand
Onsite (minimum 3 days a week)
Client relationship management
Ticketing systems expertise
Operational ticketing lead
Ticketmaster New Zealand is seeking a Client Manager for their Sports division, responsible for managing relationships with sporting clients, overseeing ticketing strategies, and providing exceptional service. The role requires expertise in ticketing systems and strong communication skills, alongside a commitment to client satisfaction

Job Summary

  • The Support and Operations team is responsible for delivering exceptional ticketing service to clients (Venue & Promoter) through effective management of client requirements.
  • This role blends traditional Client Manager responsibilities with Archtics platform expertise, ensuring clients receive a seamless, unified experience across all Ticketmaster products.
  • Ticketmaster is part of Live Nation Entertainment, the world's largest live entertainment company, connecting people to the live events they love.

Matching Summary

Match Score: 85

Ticketmaster New Zealand is seeking a Client Manager for their Sports division, responsible for managing relationships with sporting clients, overseeing ticketing strategies, and providing exceptional service. The role requires expertise in ticketing systems and strong communication skills, alongside a commitment to client satisfaction.

Skills & Requirements

Must-have

  • Client relationship management
  • Ticketing systems expertise
  • Operational ticketing lead
  • Strategic account management
  • Advanced product support
  • Cross-platform solution advising

Nice-to-have

  • Commercially minded operator
  • Proactive and results-oriented
  • Adaptable to changing needs
  • Strong communication and listening skills
  • Ability to handle difficult conversations

Key Requirements

  • Minimum 3 days a week in office
  • Familiarity with Archtics, HOST systems
  • Proficiency in Windows Office Suite

Work Rights

Not specified

Tailored Resume

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