Customer Success Manager

Workday

Austin, Texas, USA
Base: $95,000 - $142,600; bonus/equity: not specif...
Fully remote
3+ years as a csm
Experience with saas solutions
Account management experience
The Customer Success Manager plays a critical role in ensuring customers achieve value from Workday's solutions

Job Summary

  • The Customer Success Manager plays a critical role in ensuring customers achieve value from Workday's solutions.
  • You will act as a trusted advisor, facilitating customer adoption and identifying growth opportunities.
  • Workday offers a supportive culture where you can take risks and grow your skills.

Matching Summary

The Customer Success Manager plays a critical role in ensuring customers achieve value from Workday's solutions.

Salary

Base: $95,000 - $142,600; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 3+ years as a CSM
  • Experience with SaaS solutions
  • Account management experience

Nice-to-have

  • Curious minds and courageous collaborators
  • Executive presence and high-level communication
  • Ability to manage ambiguity

Key Requirements

  • 3+ years of experience in customer success
  • 2+ years with change management practices
  • Experience using Salesforce and customer success tools

Work Rights

Not specified

Tailored Resume

Cover Letter