Relationship Manager

GLOBAL PAYMENT HOLDING COMPANY

Multiple Locations
Fully remote
Client relationship management
Account management
Customer success
Serve as the trusted advisor and main point of contact for an assigned portfolio of high-risk merchants

Job Summary

  • Serve as the trusted advisor and main point of contact for an assigned portfolio of high-risk merchants.
  • Monitor client performance metrics and account health; identify trends, gaps, and opportunities for optimization.
  • Join a supportive, mission-driven team that values innovation, communication, and results.

Matching Summary

Serve as the trusted advisor and main point of contact for an assigned portfolio of high-risk merchants.

Skills & Requirements

Must-have

  • Client relationship management
  • Account management
  • Customer success
  • Chargeback processes
  • Fraud prevention
  • Risk management
  • Data-driven guidance

Nice-to-have

  • Proactive communication
  • Cross-functional collaboration
  • Client retention
  • Upsell initiatives
  • Mission-driven team
  • Flexible work arrangements

Key Requirements

  • 3+ years of experience
  • Bachelor's degree or equivalent experience
  • Remote hiring eligibility

Work Rights

Not specified

Tailored Resume

Cover Letter