Job Summary

• As a Pro Support Representative, your primary goal is to manage the health and success of our Pros' businesses through expert consultation and technical support.
• You will act as a "Strong Operator," taking full ownership of the Pro journey, from troubleshooting app issues to conducting deep-dive commercial consultations on ROI and lead spend.
• Average annual earning of $40,000 - $45,000 with a 5% Annual Bonus and Company Equity.

Matching Summary

Salary

Base: $40,000 - $45,000; Bonus/Equity: 5% Annual Bonus & Company Equity; Benefits: Full medical, dental, vision package

Skills & Requirements

Key Requirements

• 1-2+ years customer support/account management
• Navigate multiple tools simultaneously
• Troubleshoot mobile apps
• Exceptional verbal and written communication
• Understand small business pressures
• Self-starter mentality
• Growth mindset and flexibility

Work Rights