Base: $xx to $xx annually; bonus: eligible; benefi...
Onsite
Lean six sigma green belt or black belt certification
10+ years warehouse or distribution experience
Customer complaint management and root cause analysis
ABB Inc is seeking a Continuous Improvement Manager for their Byhalia, MS Distribution Center. The ideal candidate will leverage Lean and Six Sigma methodologies to drive operational improvements and manage customer service functions while fostering a culture of continuous improvement
Job Summary
This position will manage a customer-focused team to identify, tackle, and resolve improvements utilizing Lean and Six Sigma methodologies on a daily basis.
The leader will oversee the Customer Service function to ensure efficient handling of after-sales activities, including customer complaint resolution and timely responses.
Candidates must already possess work authorization to work for ABB in the US.
Matching Summary
Match Score: 85
ABB Inc is seeking a Continuous Improvement Manager for their Byhalia, MS Distribution Center. The ideal candidate will leverage Lean and Six Sigma methodologies to drive operational improvements and manage customer service functions while fostering a culture of continuous improvement.
Salary
Base: $XX to $XX annually; Bonus: Eligible; Benefits: Comprehensive health, dental, vision, 401k, and paid time off
Skills & Requirements
Must-have
Lean Six Sigma Green Belt or Black Belt certification
10+ years warehouse or distribution experience
Customer complaint management and root cause analysis
Warehouse Management Systems (WMS) proficiency
Data analysis with Excel and Power BI
Nice-to-have
Mentoring and coaching team members
Hands-on Gemba problem-solving approach
Fostering culture of continuous learning
Collaboration with Quality and Operations teams
Key Requirements
Bachelor's Degree in Quality, Supply Chain, Business, or related field
10+ years proven experience driving operational improvements