As an Expert Support Technique, you will play a key role in supporting customers and sales teams, providing quality technical support, and ensuring customer satisfaction
Job Summary
As an Expert Support Technique, you will play a key role in supporting customers and sales teams, providing quality technical support, and ensuring customer satisfaction.
This role requires occasional travel to customer sites to provide expertise and strengthen technical relationships.
You will be responsible for providing accurate and relevant technical answers to customers and sales managers, ensuring a high level of satisfaction and reliability.
Matching Summary
As an Expert Support Technique, you will play a key role in supporting customers and sales teams, providing quality technical support, and ensuring customer satisfaction.
Skills & Requirements
Must-have
Technical support for customers
Sales team support
Prepare commercial offers
On-site customer support
Level 2 troubleshooting
Customer satisfaction
Nice-to-have
Global team collaboration
Continuous improvement contribution
Cross-functional synergy
Key Requirements
Minimum 5 years of experience in field service or industrial maintenance
Bac+2 technical degree in mechanics/automation
C1 level English proficiency
Proficiency in mechanics, automation, pneumatics, and hydraulics