Customer Experience Coordinator Ft

TJ Maxx

Kansas City, MO, USA
Base: $16.00 to $16.50 ph; bonus/equity: not speci...
Customer service excellence
Front of store operations
Loyalty program promotion
Responsible for promoting an excellent customer experience, overseeing a team of Associates at the front of store ensuring prompt, courteous customer service and promotion of loyalty programs

Job Summary

  • Responsible for promoting an excellent customer experience, overseeing a team of Associates at the front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
  • Role models outstanding customer service, creates a positive internal and external customer experience, and promotes a culture of honesty and integrity.
  • Benefits include associate discount, EAP, 401(k) associate contributions, and eligibility for medical/dental/vision, 401(k) match, and paid time off with service or hours requirements.

Matching Summary

Responsible for promoting an excellent customer experience, overseeing a team of Associates at the front of store ensuring prompt, courteous customer service and promotion of loyalty programs.

Salary

Base: $16.00 to $16.50 per hour; Bonus/Equity: Not specified; Benefits: Associate discount, EAP, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and potential for 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, adoption assistance.

Skills & Requirements

Must-have

  • customer service excellence
  • front of store operations
  • loyalty program promotion
  • team leadership
  • merchandising techniques

Nice-to-have

  • positive internal and external customer experience
  • honesty and integrity
  • safety awareness
  • adaptability to change
  • team player

Key Requirements

  • 1 year retail experience
  • 6 months leadership experience
  • flexible schedule availability
  • ability to train others

Work Rights

Not specified

Tailored Resume

Cover Letter