Contact Center Senior Customer Experience Specialist - Wbbs (remote)

U.S. Bank

Remote
Base: $20.00 - $24.38; bonus/equity: not specified...
Fully remote
High level of customer service
Effective problem-solving skills
Ability to multitask
At U.S. Bank, we’re on a journey to do our best

Job Summary

  • At U.S. Bank, we’re on a journey to do our best.
  • You will work in a highly collaborative, fast-paced environment, where customer service is our passion.
  • Our approach to benefits and total rewards considers our team members’ whole selves.

Matching Summary

At U.S. Bank, we’re on a journey to do our best.

Salary

Base: $20.00 - $24.38; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • high level of customer service
  • effective problem-solving skills
  • ability to multitask

Nice-to-have

  • good communication skills
  • experience with unsatisfied customers
  • collaborative team environment

Key Requirements

  • high school diploma or equivalent
  • three years of Contact Center customer service experience
  • proficient computer navigation skills

Work Rights

Not specified

Tailored Resume

Cover Letter